Are you happy with your short-term let management?
If you are, we wish you all the best for a prosperous 2025! A thriving short-term let community helps our fantastic city connect with the world.
If not, why not consider a change to short-term let managers who care about your property as much as you do? It’s never too early to prepare for next summer; we’re already seeing bookings for summer 2025.
Like you, we don’t accept sub-standard cleaning, poorly worded guest messages, or, worst of all, a poor guest experience plagued by constant threats of fees and penalties for the slightest misstep. We will manage your property as if it’s our own.
At everybody’s wee pals, we’ll be just that – your wee pals!
Every property is different; we can tailor our service to meet your needs.
Included in our standard full service: Property Management
Local dedicated manager with expert knowledge of the city and short-term let market
Professional cleaning, laundry and linens from our trusted panel of suppliers ensuring the best guest experience. We know from experience this has the biggest positive or negative impact on guest ratings.
Monthly scorecard report detailing your property performance along with actions we have taken to ensure occupancy and yield.
Maintenance, repairs and trades coordination, from our team of specialist tradespeople will attend to your property, under our coordination, should something go awry.
Included in our standard full service: Listing Management
Listing creation and management from your existing list or we will create a new one.
Professional photography to help display your property in the best light
Price optimisation, including surge pricing for those important major events. We will agree a minimum price with you for piece of mind.
Regular listing optimisation because your listing needs SEO just list a website.
Calendar management, across multiple booking platforms if required.
Multiplatform management if you wish to list on more than just Airbnb (extra charge, if agreed)
Included in our standard full service: Guest Management
Welcome book creation and updates, welcome book provided in your property on arrival and electronically prior to arrival of your guests, welcome books are unique to each property
Check-in/check-out management with supporting messaging and communication as required
24/7 guest messaging, with all of our team being native English speakers.
Callouts where required (excluding trade services which incur an extra charge)
Guest vetting to ensure your property is protected from disrespectful guests
Guest reviews post stay
